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Accessibility statement

This accessibility statement applies to the Connectivity Tool Lite and the associated guidance pages contained on the sub domain.

This website is run by The Department for Transport. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • view the connectivity score without relying on colour

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that the map part of this website is not fully accessible.

Feedback and contact information

If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact the Planning Policy Team at DfT connectivity@dft.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

The Department for Transport is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

(b) This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The map itself cannot be navigated with a keyboard or a screen reader

Some of the information in the route plotting feature is not presented in a meaningful sequence (WCAG 1.3.2 Meaningful sequence).

The public transport stops in the route plotting feature use only colour as a way to differentiate between existing and new stops (WCAG 1.3.3 Sensory Characteristics)

Some parts of the map fail on the colour contrast requirements between the map background and the location names (WCAG 1.4.3 Contrast (Minimum))

There is loss of content when the screen is zoomed over 200% (WCAG 1.4.10 Reflow).

The icons do not meet requirements for non-text contrast when located on parts of the map where the colour is similar to that of the icon (WCAG 1.4.11 Non-text Contrast).

The opacity slider operates on the down event of a click opposed to the up event (WCAG 2.5.2 Pointer Cancellation)

There are several features and components which do not have the right name, role or value coded (WCAG 4.1.2 Name, Role, Value)

Content that's not within the scope of the accessibility regulations

The website has the following content which is out of scope of the accessibility regulations:

  • online maps and mapping services

What we're doing to improve accessibility

We continually review and test our service with users including users of assistive technology. When accessibility issues are found we will always prioritise this within our work plans.

Preparation of this accessibility statement

This statement was prepared on 5 September 2024. It was last reviewed on 5 September 2024.

This website was last tested on 2 September 2024 against the WCAG 2.2 AA standard.

The test was carried out by Triad Group Plc. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.